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Illumine IT Consulting

Informatics and Cloud Operations

Illumine IT Consulting is a firm with a strong Telecommunications Practice. Doing business since 2003, customer satisfaction is reflected to our name. Illumine IT Consulting experience ensures the result of your company project, delivering innovative software artifacts to provide effective and efficient solutions for complex projects. Cooperation with us ensures outstanding pre-sales, on project and after-sales business, IT and engineering consulting services. Our services range from project Planning to Change Management and from project Delivery to project Inspection/Supervision/Auditing

Take a look to our project Portfolio!

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Who we are: What we do:
  • IT Oriented Business Modeling
  • Technology Problem Solving
  • Project Proof of concept and Feasibility Study
  • Product or Service Prototyping, we design a product or a service
  • End to End system delivery. Entire project outsourcing
  • Auditing and Inspection. We check what is delivered from third party contractors
  • Reverse Engineering Specify how a product or service is designed from its functional signature
  • Reengineering: design a software product or a service from the start using legacy sections of it.
  • QA/QoS Inspection and Auditing
  • Bid support: Pre Sales assistance ensure that your team will win the bid.
  • Training
  • Support
Where you can find us:

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Industry Sections - Our Target Market

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Telecommunications:
  • Service Providers
  • Service Operators
  • Application Developers - Vendors
  • Converged Network Operators
  • Clearing Houses
  • SMS / MMS Operators
  • Network Deployment Companies
IT / Cloud / Virtualization / Container:
  • Cloud Providers
  • Cloud Operators
  • Companies utilizing Virtual and Cloud Services on a large scale
  • Companies migrating from bear metal to Cloud their Infrastructure
  • Companies migrating from one Cloud provider to another one
Web Business Management and Marketing:
  • Technical Proof of Concept
  • Technology Backup
  • Service Improvising
  • Service Layout

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Telecommunications - Engagement per Section - Example Cases

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Network:
  • Setup / Configuration
  • Network Check
  • Network Inspection
  • Monitoring and Alerting
  • Custom Development of toolset for network testing like SELT/DELT/Line
  • Performance Analysis
Operations:
  • Service Provisioning / Create Provisioning Routines
  • Billing - Rating - Custom Rating Modules
  • Converged Billing Utilities
  • Call Analysis
  • Call Data Reconciliation
  • TAP traffic - Roaming traffic and Taxes appliances
  • Mediation Devices
  • Fraud Detection
  • Custom Development of toolset like CDR/RDR mediation, aggregation
  • Custom Development for utilities like CDR/RDR parsing and transformation
Business:
  • Revenue Assurance
  • Billing/Rating/Tariff Planning
  • QoS inspection
  • Cost Center Calculation

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IT / Virtualization / Cloud - Example Use Cases

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IaaS / Infrastructure as a Service
  • Setup / Configuration of virtual resources
  • Virtual Servers and SAN
  • Network Implementation
  • NAT and Access Control
  • Network Inspection / Analysis
  • AAA Authentication Authorization Access
  • Monitoring and Alerting
SaaS / Software as a Service / Cloud
  • Design Service to Service - B2B development
  • Design Service to Customer - B2C development
  • End to end Service development and Provisioning - we can:
    • Develop the service Back-end/Front-end tailor made for your business
    • Deploy service across tiers
    • Automate the service delivery with build pipelines across landscape tiers
  • High Availability planning for Services
  • Containerize Services
Business
  • Virtualization Planning
  • Virtualization Migration Cost Planning
  • QoS Monitoring - Availability and Network latency to QoS Monitoring
  • SLA inspection and violation analysis
  • Cloud Provider migration planning
  • Cloud Provider migration cost analysis
  • Held Desk setup and Help Desk QoS analysis

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Illumine IT Consulting Services

Illumine IT Consulting services

Illumine IT Consulting services range in the following directions:


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Illumine IT Consulting Project Portfolio

Illumine IT Consulting Project Portfolio consists of several projects delivered all those years to private and public sector organizations. Illumine IT Consulting Project Portfolio

Dev-Ops, Cloud and Infrastructure Projects:

High Availability Architecture Template for various IT Project

We proposed a high availability architecture template that includes the following features with corresponding tools:

Migration of SAP Corporate Documents Management System from Alfresco Enterprise 3.6 to Alfresco Enterprise 4.1. The project dealt with migration of the entire DMS infrastructure from VM planning to cloud based applications and services. We had to deliver infrastructure as code, security, application and services installation and configuration, backup plan, configuration of peripheral tools for system monitoring, ensure the repository migration from old to the new system, the roll-out of the the new system according to SAP Monsoon Platform Requirements.

Technologies and Tools: Automation: Chef, VMWare vSphere, RedHat Linux Shell Script, Windows 2008 Server and Powershell, MySQL 5.5, Alfresco 4.1, Solr Indexer, Tomcat6, J2EE Monitoring Tools: Splunk, Hyperic, MonYog, CA Wily Introscope, Custom Agile Development: Atlassian JIRA, Atlassian Bamboo, GitHub, IDE: Eclipse Aptana
Document Management Projects:

Alfresco: Alfresco community and Alfresco Enterprise installation and configuration for several SMEs. Repository normalization and migration from other document management systems. Workflow design and implementation withing Alfresco.

OpenKM: Build a case management system on top of OpenKM.


Telecommunications Projects: ILLUMINE was involved in a wide range of software projects, many of them related with telecommunications. It was a long but challenging way in the modern software industry until we have experienced cases like:

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Illumine IT Consulting Project Management

Illumine IT Consulting uses a client-centric project management approach.

Illumine IT Consulting uses a client-centric project management approach. We provide a correct and proven methodology to your case study according to your business needs. The software project management we are using is based on the following phases:


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Illumine IT Consulting Technology

Illumine IT Consulting loves Open Source Technology!

Illumine IT Consulting loves Open Source Technology.

Illumine IT Consulting loves Open Source Technology. Our mission is to provide your business with reliable, flexible and low-cost solutions.

Illumine IT Consulting mainly utilizes the following technologies according to a specific project case:

Platform over Cloud PaaS/SaaS Providers: SAP BTP, CloudFoundry, Google Cloud, SAP Cloud
Orchestration Frameworks: Docker tools, Kubernetes, CF
Cloud Operations IaaS/SaaS Providers: OpenStack based, MS Azure, AWS, Google CLoud, SAP Cloud Operation Frameworks: Docker tools, Kubernetes, AWS tools, Opestack Framework, Chef, Ansimble
Business Frameworks CMS/DMS Content Management System: WordPress, Joomla, Drupal
Document Management System: Alfresco, OpenKM
OSS / IT Infrastructure and DevOps Automation / DevOps : Chef/RubyAgile and Continuous Delivery: Atlassian Bamboo , JIRA, Redmine, Git/GitHub
Tools: HP NNM, HP OpenView, Nagios, OpenSNMP, Hyperic, Splunk, MONyog, CA Wily Introscope
Application Development C/C++, Java, C#, Python, Ruby, Unix Shell, Powerscript
Enterprise Application Development J2EE, .NET, CORBA, COM/DCOM
Enterprise Application Servers Tomcat, JBOSS, WebSphere, WebLogic
Database Servers ORACLE Server, PostgreSQL, MySQL, MariaDB
BigData: Hadoop, MongoDB
Operating Systems Linux (Red Hat, Ret Hat Enterprise, Fedora, SuSe), HP-UX, AIX, Solaris MS Windows
Telecommunications Systems Prepaid: Logica Aethos, SIEMENS ADMOSS Billing: ATOS ORIGIN BSCS, Geneva, Metratech Metranet, HP IUM IN/NGIN: JAIN SLEE, HP OpenCall Provisioning: ActionStreamer, ServiceWeaver, Axioss, Any TR-69 Compatible Fraud: HP FMS
Telecommunications Technologies Fixed Line Call Protocols: SS7,SIP, Diameter, Radius Fixed Line Technologies: DSL, ADSL, ADSLplus, VDSL Mobile: GSM, CDMA, 3G
Challenge: do you have a case with technology not included in the above table? We will like to hear it. Just contact us.

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Illumine IT Consulting Training Services

Illumine IT Consulting Training Services

Illumine IT Consulting Training Services: Add value by attending our Professional Training Courses: acquire outstanding skills, ensure your success.

Started in year 2006 Illumine IT Consulting offers professional training seminars relative to Software Engineering, IT and telecommunications. The objective target is that our clients will benefit from our professional training curriculum we offer. See how:

As a result , our clients achieve real return on training investment. Currently Illumine IT Consulting offers the following training paths:


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Illumine IT Consulting Customer Support

Illumine IT Consulting Support Request. Our staff is available online and ready to help you. Here are all ways we can support you. Illumine IT Consulting Support Request.
Telephone support Instant response, just call us working hours Monday to Friday from 8:00 to 17:00 Support telephone line :
Greece +30 6977634839
Cyprus +357 99989632
Email support
Send us your case and we will respond possibly in the same day. Please complete the support request document and send it back to us. Support email support .AT. illumineit.com
Customer Site Visit
Arrange a visit of one of our consultants to your premises. We can arrange for an engineer at your site from next working day, or upon a scheduled visit.

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Illumine IT Consulting Customers

Illumine IT Consulting Customers range from large enterprises to SMEs. A short list of them:
SAP Deutschland SE & Co. KG https://www.sap.com
DevOps and Cloud Operations for SAP Converged Cloud, SAP BTP
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SIEMENS Enterprise Communications, UNIFY GmbH. https://www.unify.com
Training: Develop Linux Device Drivers
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Ministry of Economics, MOU S.A. www.mou.gr Management Organisation Unit Of Development Programmes
Integrated Solution Ergorama. Support for system migration to ESPA
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WIND S.A. www.wind.com.gr
Roaming TAP Parser, Revenue Assurance, HP FMS and various other applications
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HP Hellas LTD. www.hp.gr
HP FMS Support for all clients in Greece
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INTRACOM Telecomms S.A. www.intracom.gr
Prepaid Solution, Mediation Device for Intracom SS7 and ISDN solutions
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FOOD Plus S.A. www.pizzahut.gr
LPR Ordering system parser for the cach registers
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Neuropublic S.A www.neuropublic.gr
J2EE Training, UML Training, WEB User interface Training
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ITEC Educational Services S.A. http://www.itec.edu/
J2EE Training, WEB User interface Training, ZK Training
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IMC e-services. www.imc.com.gr IMC Logo
Evolution Technologies LTD. www.evtch.com
Support for mobile operator client OnTelecoms
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Neurosoft S.A. www.neurosoft.gr
Support for mobile operator client Vodafone, Wind
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DEPLOY LTD. www.deploy.gr
J2EE Training, WEB User interface Training, ZK Training
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INOX STEEL TECHNICAL LTD www.inoxst.com
Web portal
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HIPPOKRATIS S.A.I.C. www.hippokratis.com
Web Portal and Production line support
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ASTROFOS LTD. www.astrofos.com
Implementation of Mira LED project. Software application development in .NET
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EDIVE LDT. www.edive.gr
e commerce shop online
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Illumine IT Consulting History

See Illumine IT Consulting site history using the wayback machine

Yes! We first appeared back on 2004 with a simple HTML based page completely hand - written on Linux vi editor. This page was rendering correctly on the browsers of this era (from MS Explorer to Netscape even in lynx). Everything was designed and developed internally by Michael Mountrakis, with custom banners and minimal complexity in order to render without issues on all browsers available at that time. Page included only open technologies like Javascript and did not use any Flash components that was the basic trend of the time.

Illumine IT Consulting site in the years 2004-2007
Illumine IT Consulting site in the years 2004-2007


Moving on, in the year 2007 we decided to adopt CSS Style sheets and make our banners a bit more shiny to reflect our name. So we used Linux Gimp to create the basic Sun that replaced the old Illumine Star. For that reason, we used the Gimp Super Nova lighting Effect. In the same time - we created our own style sheets based on Arial and Tahoma fonts. This was the last page version that did not rely on a CMS system. The page was also translated 100% to Greek.

Illumine IT Consulting page - years 2007 to 2010
Illumine IT Consulting page - years 2007 to 2010


Years 2010 - 2013. We decided that a CMS system is the present and the future. We had chosen Joomla - the leading trend and #1 CMS tool at that time. Another decision was to have the page only in English since most of our clients were abroad or companies with English as the communication language. Site included a dedicated login page for accessing the on line training material since we had a lot of online training courses at that time.

Illumine IT Consulting page - years 2012 to 2015
Illumine IT Consulting page - years 2012 to 2015


In 2015 we moved to WordPress. We were using a couple of plugins such as Nooz, Contact Form, Eggplant, Sitemap to make the site working and we do use a lot of extras. Our company Blog and LinkedIn profiles were also referenced from the site. This time our page reflected our social media presence, even if we do not like and do not support FB, we maintain profiles on Twitter, LinkedIn since 2006 and of course Blogger. We also maintain our repositories at Github.com

Also the new CMS based page had the following changes

Illumine IT Consulting page - years 2015 to 2018
Illumine IT Consulting page - years 2015 to 2018

From 2019, after 15 years we moved away our business from Greece and Greek providers and we operate globally. The old domain illumine.gr has been redirected to our new illumineit.com site. Logo changed to Software Applications, IT and Cloud Technology

All those years, according to our philosophy, Illumine IT Consulting is utilizing 100% Free Software tools to produce the site and everything around it. All buttons, banners, icons and tiny images are designed and implemented by us using 100% licence free software and not by a third party company - proving that we are available to cater our own needs even for our web site. Tools used for the development of this web site:

You see, for us it does matter to commit to our business principles: openness and self-sufficiency

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Contact Illumine IT Consulting

Contact Us!! Make a call, send us an email or visit our premises. We will be happy to meet you and answer your questions!

Illumine IT Consulting normally operates at customer site or remotely - from the web. However, you can reach us by visiting our premises or by sending us an email or alternatively, a classic post. In any case, we will respond.

Illumine IT Consulting Contact Address

Illumine IT Consulting Contact
     Illumine IT Consulting
     Erifilis 20
     Chalandri 152 32
     Greece
   

Find us on Google Maps!


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